At uaestars.ae, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what personal information we collect, how we use it, who we share it with and how we protect it.
Information we collect
When you visit or use our website, we may collect personal information from you in a few different ways. This information may include:
- Your name, email address and phone number
- Your company name and the business details you submit for a listing
- Your IP address and information about the pages you visit on our site
- Any other information you voluntarily provide to us through our contact forms, enquiry forms or other interactive features
Member accounts
If you create an account, we store your name, email address, mobile number and an encrypted version of your password. We send you a link to confirm your email address. Accounts that are not confirmed within 7 days are deleted automatically.
Listings, claims and documents
When you add or claim a business, we store the details and photos you submit. If you claim a listing, the proof documents you upload (for example a trade licence) are stored privately, are never published, and are only used by our team to verify ownership.
Reviews and enquiries
Reviews are published with your display name. When you send an enquiry to a business, we pass your name, email address, phone number (if you provide it) and message to that business, or to our team if the listing has no verified owner, so that they can reply to you.
Payments
Card payments are processed by Stripe, and PayPal payments by PayPal, on their own secure pages. We do not see or store your card details. We keep a record of your invoices, the amount paid and the payment reference. If you pay by bank transfer, we keep the transfer reference you give us.
How we use your personal information
We may use your personal information to:
- Respond to your inquiries and requests
- Run your account, review your listings and claims, and send invoices and service emails
- Provide you with information about our products and services
- Protect our website against spam, fraud and abuse
- Improve our website and the user experience
- Comply with any legal obligations we have
- Enforce our Terms and Conditions
How we protect your personal information
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
Cookies and other tracking technologies
We may use cookies, web beacons, and other tracking technologies to collect information about your use of our website. This information may include your browser type, the pages you visit, the time and date of your visit, and other information. We also use a cookie to keep you logged in, and your browser remembers your light or dark display choice. You can manage optional cookies through the cookie banner.
Keeping and deleting your information
We keep your information for as long as your account is active, or as long as needed to provide our services and meet our legal obligations. You can delete your reviews from your dashboard at any time, and you can ask us to delete your account by contacting us.
Third-party websites and services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, so we encourage you to review it periodically.
Contact us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at help@ranker.ae.
By using our website, you consent to the collection, use, and storage of your personal information in accordance with this Privacy Policy.